Contact information
Contact Information
Thank you for visiting CreatorFlow.
If you have a question about your order, delivery, returns, refunds or the CreatorFlow Motion Kit, you can contact us using the details below.
Customer Support
Email: support@createrflow.com
We aim to respond within 1–2 working days.
Please include your order number if your message is about an existing order.
What We Can Help With
You can contact us for:
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Order questions
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Delivery updates
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Return and refund requests
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Product support
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Faulty, damaged or incorrect items
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General enquiries
Business Information
Business name: CreatorFlow
Website: https://www.createrflow.com
Support email: support@createrflow.com
Business address: available upon lawful request. We are in the process of confirming a business, registered or virtual office address and will update this page once confirmed.
Returns
Please do not send items back without contacting us first.
If your return request is approved, we will provide the correct return address and instructions.
To start a return, contact:
Response Times
We aim to respond to customer support messages within 1–2 working days.
During busy periods, bank holidays or high order volumes, responses may take slightly longer.