FAQs
FAQs
What is the CreatorFlow Motion Kit?
The CreatorFlow Motion Kit is a smartphone filming kit designed to help you create smoother, more professional-looking videos using stabilisation, AI tracking and hands-free filming features.
What can I use it for?
You can use it for filming social media content, recipes, travel videos, workouts, product videos, tutorials, livestreams, vlogs and everyday phone content.
Does it work with iPhone and Android?
The CreatorFlow Motion Kit is designed to work with most modern smartphones. Please make sure your phone is securely mounted before filming.
Does it include AI tracking?
Yes, the kit includes a magnetic AI tracking sensor designed to help keep you framed while filming.
What is included in the box?
The CreatorFlow Motion Kit includes:
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Foldable smartphone gimbal
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Magnetic AI tracking sensor
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Detachable mini tripod
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USB-A to USB-C charging cable
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Carry pouch
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Instruction manual
How long does delivery take?
Orders are usually dispatched within 1–2 working days.
UK delivery usually takes 3–5 working days after dispatch. Delivery may take a few extra working days during busy periods, courier delays or circumstances outside our control.
Do you offer free delivery?
Yes, we currently offer free UK delivery on the CreatorFlow Motion Kit.
Can I return my order?
Yes. We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
Please read our Returns & Refund Policy for full details.
What if my item arrives faulty or damaged?
Please contact us as soon as possible at:
Include your order number and clear photos or videos of the issue so we can review it and help make it right.
Do you offer price matching?
We do not currently offer price matching. Prices may vary between different sellers, websites, promotions or marketplaces.
How can I contact you?
You can contact us at:
We aim to respond within 1–2 working days.